TPA Software Policies
TPA Software Registration Department
...is based in Florida. Our customer database and registrations are handled by E.J. Provance at AOL email address firstname.lastname@example.org. If you register with us, your registration number will come from this email address.
Late or Lost Registration Numbers
Everyday we received quite a few letters from customers who say one of the following things: "Its been 3 weeks since I sent my registration and I still have not received my number", or "you cashed my check (charged my Visa) and I did not receive a registration number." The answers are really quite simple. There are two primary reasons we get these kinds of letters. We are sharing these with you in hopes that it won't happen with you, should you decide to register a program with us.
Because we have no control over these two issues, TPA Software and its employees accept no responsibility for undeliverable registration numbers of this kind. We will gladly re-send you a registration number should it have been accidentally deleted, and if we have your address, we will write you and advise you that your E-Mail is turned off, also providing your registration number.
What we need from you!
These are the two things you can do for us to ensure you get your registration number as fast as possible with the least amount of complications! :)
tpasoft.com E-Mail Addresses
Some of our staff have tpasoft.com E-Mail
addresses. Any E-Mail address that ends in tpasoft.com is incoming
only which forwards the mail to an AOL screen name. So, if you have
your E-Mail blocked to most people and have, for example email@example.com
unblocked...you still will not receive a reply as replies will come from
AOL screen names. Those are the screen names that need to be
unblocked. The official staff list for TPA Software is as follows:
Obtaining Additional Registration Numbers
OBTAINING MORE THAN ONE REGISTRATION NUMBER FOR ANY TPA SOFTWARE PRODUCT.
Please read our new policy concerning Multiple AOL Accounts and Registration Numbers
Mailing Lists and Spam
Let it be known that TPA Software will *never* send out junk "spam" mail to advertise our products, nor will we ever send unsolicited mail. Basically, you won't hear from us unless we hear from you first. We are always here for our customers, but we will leave you alone unless you request help from one of our staff.
The only exception to the above paragraph is our own Listserv: TPA Software Updates and News, which one would have to sign up for. If interested, you can do this via the TPA Software News Center.
Also, it is company policy that our customer databases remain confidential and private. We have not, will not, and will not ever sell names to "spammers" or other parties who would like to mooch off our customer database.
License Agreement (Refund Policy)
The terms SOFTWARE and SOFTWARE PRODUCT refers to all software products that TPA Software sells. For a complete product list of SOFTWARE PRODUCTS that this License Agreement covers, please view the Products page.
AMERICA ONLINE INC AOL DID NOT WRITE, AND SHALL NOT WARRANT, SUPPORT, OR ENDORSE THIS SOFTWARE. THE RECIPIENT / USER OF SUCH MATERIAL DOES SO AT THEIR OWN RISK. AMERICA ONLINE INC. ACCEPTS NO RESPONSIBILITY OR LIABILITY WHATSOEVER.
SOFTWARE PRODUCT is protected by copyright laws and
international copyright treaties, as well as other
intellectual property laws and treaties. The SOFTWARE
PRODUCT is licensed, not sold.
GRANT OF LICENSE
Either the author, nor his representatives, agents, partners or other related parties shall be held liable for damages of any type, financial or otherwise.
ACCOUNTS AND REGISTRATION
NUMBERS FOR AOL ADD ONS:
The whole concept of shareware is that the program may be evaluated FREE for an extended period of time. This is to ensure that the program is working to satisfaction BEFORE payment is submitted for the program.
LIMITATIONS ON REVERSE
ENGINEERING, DECOMPILATION AND DISASSEMBLY: