Please read the following
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Welcome to the IMs Plus web based tech support form. Please review the
following resources before filing a report:
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If you are using the IMs
Plus 2.x Beta, please use the
TPA Beta Bug Report
page instead of this one.
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Please check for an upgrade at the
IMs Plus Download
Area!
We
update our software often. Because of this, we
cannot offer support for any older versions of
IMs Plus. If you file a report with a version of
IMs Plus that is not one of the versions noted
below, you will be asked to upgrade.
The latest version of
IMs Plus is as follows:
IMs Plus 1.x for AOL: 1.1.2
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Please check the IMs Plus Frequently Asked Questions (FAQ) Section.
A page full of the most commonly
asked questions in regards to IMs Plus. Here you will find many answers to
questions in regards to error messages.
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Known Issues with IMs Plus.
Nothing
to report at this time.
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If you have lost your registration number, or your
registration number is invalid...
...then please use the Lost/Invalid
Registration Number Request Form. Tech Support does not have access to the
registration databases and cannot answer registration type questions or requests.
*All* registration issues need to be directed to the hyperlink indicated above. |
In order to provide accurate tech support for
IMs Plus, all of the information below is *required*.
Please, be as
specific in all your answers as possible for faster responses!
Incomplete forms in
which sections are skipped, left blank or improperly filled out tell us barely anything and are useless to us.
They also will not receive a reply. We are also not
able to respond to requests that are already addressed on the
IMs Plus Frequently Asked Questions
page as they are already posted for your convenience. Please visit there first
before using this form.
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